Shipping Policy

Shipping Policy for Prieto E-Comm LLC
Effective Date: January 2026

We currently ship only within the United States.

Orders process and prepare for shipping within:
1–3 business days.

Processing time does not include weekends or holidays.

Orders are shipped via UPS and USPS, depending on the destination and the selected shipping method.

Delivery times vary depending on the shipping method selected at checkout and the destination address.

Estimated delivery times after dispatch are as follows:

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control.

A tracking number will be emailed to the customer once the package is shipped.

Customers are responsible for providing an accurate and complete shipping address.

If an order is lost due to incorrect address entry by the customer, Prieto E-Comm LLC is not responsible for replacement or refund.

Once UPS confirms delivery, Prieto E-Comm LLC is not responsible for lost or stolen packages. Customers must file claims directly with UPS.

If a package arrives damaged, customers must notify us within 48 hours at:
[email protected]
with photos attached.

Shipping fees are non-refundable once an order has shipped.

Orders cannot be changed or cancelled after they have shipped.

Not applicable since we ship only within the United States.

We reserve the right to modify this policy anytime.